How to Choose the Right Logistics Partner for Your Company?

Sydney is located in a strategic location for global trade. It has a strategic time zone since it spans the closing of the U.S. markets and the opening of the markets in Europe. Sydney’s harbour is a working harbour that welcomes international tourists and trade. It is best not to shortcut your selection process and to consider these following factors in deciding a logistics partner for you. Sydney is a strategic location for global businesses that want to extend their trade to key locations such as India and China. With the help of Sydney freight services, businesses can move their products locally and internationally.

If you have decided to set up your operations in Sydney, then you will need to choose a logistics service provider or freight services to store and distribute your products within Australia or to the rest of the world. With all the logistics partners to choose from, it may be a challenge to pick the right one for you.

Great Service Logistics partners

Capabilities. It is best to check if the forwarder has the capabilities of handling your products. Just because a provider is great at handling one type of product does not mean that this provider will also give your company great service. Logistics partners should have the capabilities of handling different products and must have differentiated protocols suited for the types of products they are handling. The freight service provider or logistics provider that you choose must also satisfy your short-term and long-term requirements. Long-term requirements may include the ability to expand your operations which may need larger storage warehouses, additional trucking, and extended reach to more locations and countries. 

Customer Service. Almost all Sydney freight services will boast of great customer service during their pitches. However, you will never know how great their customer service is unless you do your due diligence. Ask the providers for references, preferably from businesses that have similar products and requirements. Great customer service will also indicate the speed and reliability of getting your products transported from one location to another. 

Safety Records. It is also important that you check the safety records of the logistic provider that you are partnering with. Great customer reviews can give you a good indication of the safe handling of products by the logistics provider. Likewise, it is important to check if the logistics provider passes the Australian Freight Labeling and EDI Standards, which is a great indication of their safety records. 

Stability and Experience. The freight forwarding and logistics industry is a very competitive industry with a lot of changes in quality standards over the years. Suppose a logistics provider has managed to withstand and pass all the standards set by the industry, it is an indication that this provider can handle the supply-chain management of your company. 

Speed and Reliability. Customers nowadays are not accustomed to waiting and are more demanding on the promptness of product deliveries. Your chosen logistics partner must also work with you to ensure that your products are delivered on time every time. When your logistics partner fails to deliver your products on time for whatever reason, you are losing revenue when your customers do not order back from you and choose a more reliable company. 

Price. Getting Sydney freight services at low prices is a big bonus that can save your company a lot of money. However, you must keep in mind that the price you are paying for your company’s logistics will commensurate with the services that you are getting. A company that will offer you a very low price may have a lot of shortcuts to be able to afford to give you a low quotation. It is best to ask for quotations from different Sydney freight services so that you can get a more accurate estimate of the cost for the logistics of your products. 

The six factors mentioned above are essential in choosing the right Sydney freight services for your company.